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Payment refused?!

 
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Terkan
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Joined: 11 Feb 2004
Posts: 2

PostPosted: Wed Feb 11, 2004 2:13 am    Post subject: Payment refused?! Reply with quote

Hello all
I've tried twice tonight to register Magic Engine. Both times I first received an email saying payment accepted and then one minute later an email saying payment refused. They contain no additional information on how to find out why it was refused. Anyone know what would cause this or how to repair?

Thanks
Dan
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Jabberwok
Elder
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Joined: 24 Apr 2002
Posts: 532
Location: Quebec, Canada

PostPosted: Wed Feb 11, 2004 3:01 am    Post subject: Reply with quote

This looks like credit card related, which is personnal... Mr. Green
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If you translate Pole Position in French with babelfish you get 'Position de Polonais'... I think it's hilarious... from a French point of view.
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Terkan
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Joined: 11 Feb 2004
Posts: 2

PostPosted: Wed Feb 11, 2004 3:03 am    Post subject: Reply with quote

I assumed as much but my stuff is all on the up and up and since I wasn't given a way to investigate I was hoping that someone else had this happen or that a moderator would chime in with some insight.

I wish the author would just take paypal Anxious
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dmichel
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Joined: 04 Apr 2002
Posts: 1166
Location: France

PostPosted: Wed Feb 11, 2004 3:54 pm    Post subject: Re: Payment refused?! Reply with quote

Sorry I can't help much, I receive the same kind of e-mail too when a customer's payment is refused, they give me no additional infos, but if your card is ok then it's probably your bank that is blocking the payment, sometimes they block the payments you make in foreign countries, even if your card is international, this already happened to a few MagicEngine users. Check with them.
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David Michel
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opethion
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Joined: 12 Oct 2003
Posts: 16
Location: New England - USA

PostPosted: Fri Feb 13, 2004 4:10 pm    Post subject: Reply with quote

If David accepts PAYPAL payments, maybe he would allow you to try using that method instead of the online form? You are allowed to do a Bank transfer which might bypass the Credit Card problem. Good Luck Razz
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